At Mother-ease, we take pride in offering durable and well-designed cloth diapers, diaper covers, and diapering accessories, all made locally in Canada.
We provide a lifetime warranty on our snaps and elastics, covering the reasonable lifetime of the diaper. Please note that slight relaxing of elastics is not covered under this warranty.
For our Sandy's Fitted Diapers, One Size Fitted Diapers, Wizard Duo Inserts, Reusable Nursing Pads, Baby Wipes, Absorbent Liners, and Wizard Boosters, we offer a 1-year warranty against defects in materials and workmanship. This warranty covers product stitching, seams, and fabric holes discovered upon receipt of the item. Normal wear and tear, slight variances in snap placement, odor issues, pilling, leaks, staining, repelling, fabric holes or tears, and loose stitching due to wash routine or regular use are not covered.
For our Diaper Covers, Wizard Uno's, Big Kid Training Pants, and Bedwetter Pants, we provide a 6-month warranty against defects in materials and workmanship. This warranty covers product stitching, seams, holes discovered upon arrival, and irregular deformity. It does not cover staining, fading, slight variances in snap placement, leaks, pilling, fabric holes or tears, and loose stitching resulting from wash routine or regular use, or items caught, torn, or melted in the washer/dryer.
Please note that our warranty applies only to the original purchaser from the date of purchase. It is important to avoid using products containing harsh solvents such as hydrogen peroxide (oxygen bleach), sodium percarbonate, or optical brighteners, as this will nullify the warranty.
We strive to provide exceptional quality and customer satisfaction - Warranty Review Form here.