Seems like you're in . Would you like to go our Canadian store?

Shipping & Returns

Shipping:

All orders are processed and shipped within 1-5 business days from our Canadian manufacturing facility in St Catharines, Ontario, Canada. See Shipping Schedule below for approximate times.

Note - USA/Canadian Customs will take additional time in transit. If your order needs to arrive on a certain date. Please email us or LiveChat with us before placing your order.

Duty:
Orders under $800 USD that are shipped from our Canadian facility will arrive duty-free.

International:
Click here for our Canadian Shipping, our International Shipping or our International Distributors.

Shipping Rates:
Under $50 = $9.99
Under $75 = $4.99
Over $75 = FREE

Laundering Products = FREE Shipping

Note - Free shipping does not apply to Alaska, Guam, and Hawaii

Approximate Shipping Schedule:
USA Shipping Transit Days

Returns & Exchanges - made easy!

As long as your products are unused, unwashed and in resalable condition (clean, no pet hair, no smells, etc.) you can mail your products back to us within 6 months from the date of purchase. Please fill out the form below to receive your Return Authorization Number.

Due to sanitary reasons, we cannot accept returns on used products.

Returns - A full refund minus the actual cost to ship your order to you.

Exchange - Receive a full credit of the purchase price and free shipping on your exchange.

Credit - Receive a full credit of the purchase price to be used on any future order!

 

Return Policy: Mother ease will provide a full refund, less actual shipping and handling costs, on unused, unwashed, re-saleable products (clean, no pet hair, etc.) for a period of 6 months from the date of purchase. Products that are on clearance or are special orders do not qualify for return. Return mailing/shipping costs for returned items are the responsibility of the sender. After inspection, if any product has been washed or deemed un-saleable it will be mailed back at the customer’s expense.

Exchange Policy: Mother ease will exchange items that are unused, unwashed, and in re-saleable condition (clean, no pet hair, etc.) for a period of 6 months from the date of purchase. Products that are on clearance or are special orders do not qualify for exchange. Return mailing or shipping costs for exchanged items are the responsibility of the sender unless there was a mistake made by Mother ease. After inspection, if any product has been washed or deemed un-saleable it will be mailed back at the customer’s expense.

Hello You!

Join our mailing list